Intake Appointments

Before An Intake

Ahead of your new client's first appointment, a compulsory consent form will have been sent to be filled out prior to their intake session. Please make sure to monitor your Intake Appointments on Power Diary to see if these forms have been submitted.

Preparation for an Intake Appointment

If a client has submitted their forms appropriately, it is important that the clinician gives the client confidence that they have read the information and are prepared for the session.

• Read the client files and submitted consent forms before the intake session to familiarise yourself with the client and their therapy goals
• Check the Referrer section to see if the client has been referred by a medical practitioner (you will need to check validity of MHCP referral if applicable)
• Take note (in your notability for the session) of age/grade, suburb and family member names if specified
• Write down any specific information from the consent form that may be helpful to reference
• Write down any specific questions you may have for the client based on the outlined referral reason

If the client has not completed necessary forms

• Ask reception to contact the client to remind them to complete the forms
• If not completed at all, remind the client during the session that you have limited information regarding background or reason for presentation, so more time will need to be spent during session on this
• Remind client they will still need to complete the forms and can use an iPad in the waiting room before they leave if they convenient