Reception & Daily Ops

Everything the front desk runs on — the diary, the inboxes, new clients and requests.

7 pages in this section

Daily Tasks

The opening-to-close reception checklist.
Zanda for Admin

The calendar, statuses and flags in Zanda.
New Clients

Set up an enquiry as a booked client.
Waitlist and Diary Management

Keep the diary full and the waitlist moving.
Clinic Inboxes & Email

Categories, shared addresses and email privacy.
Handling Requests

Client and clinician requests, end to end.
School & Workshops

In-school appointments and group programs.